How do I get my ticket?
After Paystack confirms payment, NairaEvents creates your ticket and sends the ticket link to the email used at checkout.
FAQ
Frequently asked questions
Quick answers for guests, organizers, vendors, and scanner teams.
Tickets and payments
I paid but did not receive my ticket. What should I do?
Use Find tickets with the payment email first. If it still does not appear, contact support with your event name, email, and payment reference.
Can I buy a ticket without creating an account?
Yes. Guests can buy tickets without signing up. Use the same email later to recover tickets.
How does QR check-in work?
Show your ticket QR code at the gate. Scanner teams validate tickets once, so the same ticket cannot be used twice.
Free and invite-only events
How do free events work?
If free tickets are available, guests can get a ticket without payment.
How do invite requests work?
For invite-only events, guests submit a request. The organizer reviews it and sends an entry pass if approved.
Why can’t I request an invite for every event?
Invite requests only appear when the organizer enables them for that event.
Organizers and vendors
How do organizers get paid?
Organizers add a payout account, request withdrawals from their available balance, and get paid after approval.
What commission does NairaEvents charge?
NairaEvents charges 5% commission on paid ticket sales only. Free events have no commission.
How do vendors get listed?
Vendors create a vendor profile, add service details, and publish the profile when ready.