Support

How can we help?

Start with the FAQ. If you still need help, email support with the details we need to find your request.

Check the FAQ first

Most ticket, payment, invite, payout, vendor, and scanner questions are answered in the FAQ.

Email support and include enough details so we can find the right ticket, event, vendor profile, or payout request.

Include your email, event name, payment reference if available, and a short description of the issue.